Blog | kingfisherconsulting

Shep Burr

Superior Service Is the Ticket for Customer Loyalty

In a business world filled with hyper-competition and pricing pressure, differentiators are essential to getting a sales edge. More...

Shep Burr

Less, But Better

An iconic industrial designer’s principles offer guidance for effective business strategies. “An impenetrable confusion of forms,...

Shep Burr

When Hiring Knowledge Workers, Industry Experience Is Overrated

Employers could benefit by being less conventional when they hire knowledge workers. That is the message of a Forbes.com article by Dorie...

Shep Burr

Are You Your Biggest Obstacle To Making More Sales?

My consulting practice includes working with company owners, sales managers, and sales people. Among all, I have too-often observed a...

Shep Burr

Employee Appreciation Now More Important Than Ever

Employee appreciation is more important to morale and retention than commonly perceived, especially now. A recent Inc. article by Betsy...

Shep Burr

Gratitude is the Attitude for You and Your Business

In the eulogy he gave for his father many years ago, one of my best friends shared a painful regret: He had never really considered or...

Shep Burr

A Powerful Secret for Making the Best Hire on the First Try

Is there anything more frustrating than making a bad hire? The wasted training time. The financial loss. The vital work still not getting...

Shep Burr

A Template for Sales Growth...Ask More Questions

SELL---DON’T TELL is a well-worn sales phrase. Yet it is astonishing how seldom it is practiced, whether by well-dressed, big-ticket...

Shep Burr

A Surprising Insight on the Importance of Focus

Following a 35-year career of significantly building revenues for a number of companies, I became a growth strategy consultant for small-...

Shep Burr

The Benefits of a Short Written Plan

A good business strategy: 1. Confirms what business a company serves; 2. Determines where a company can best deliver a differentiated...